Your remote will not work if you haven’t updated the Firestick Remote software. Moreover, the general reason, such as physical interference, can also lead to this issue. As long as there are no physical damages on the remote, you can solve this problem on your own with simple fixes. So, in this article, let’s find out the complete guide to fixes to troubleshoot the issue.
Why is Firestick Remote Not Working?
How to Fix Firestick Remote Not Working?
Before you begin with the fixes, you can try a general fix to solve the problem.
External damage on remoteDead or defective batteriesPhysical Obstructions or interference in signalsLarge gap between TV and remoteIncompatible replacement remoteOutdated remote software
Check for external damages on your Firestick remote.You must sync Firestick remote with your TV. If you haven’t yet, you can pair it.Since Firestick remotes require a Bluetooth connection, you must ensure there are no physical interferences between your Fire TV stick and the remote. Electrical equipment near Fire TV Stick can disrupt Bluetooth signal. So you can remove them.While aiming the remote on your Fire TV Stick, you can try different positions within the 30ft.
Besides, if basic troubleshooting does not work, you can follow the other fixes one by one below.
Check and Replace Batteries
Your Firestick remote will not work if the batteries are dead or defective. Therefore, you can check them and get new replacement batteries if needed. In case you see the existing remote batteries leaking, refrain from touching them with your bare hands. You can remove them using rubber gloves. In case there are no physical damages on the batteries, the batteries might be dead. Or, you might have inserted them in the wrong direction. The Firestick remote requires a pair of AAA batteries. Hence, after getting new batteries, you can check out the given steps to replace them properly.
Test Firestick App Remote
You can use the Firestick app remote on your Fire tablets or smartphones to check if it works. You can access the virtual remote on the Fire TV app when you sync your smartphone with Fire TV Stick. But both devices must be on the same Wi-Fi network. If the virtual remote works fine, the issue lies within the physical remote. However, you can continue using the app remote as a replacement. While setting up the Firestick app remote, your TV must be on. Here are the steps for it.
Update Firestick Remote Software
Your Firestick remote will not work if its software is outdated. Therefore, you can update the Firestick Remote software to solve the issue. Also, you can check for new software updates more often to prevent any errors related to remote. You can use your virtual remote of the Fire TV app to navigate through settings. Find out the steps below.
Manage HDMI-CEC Settings
If all your remote buttons work fine except for the voice button, you need to manage HDMI-CEC settings on your Fire TV. Although you can see a blue light indicator on your Firestick remote while pressing the voice command button, your Fire TV might not respond to the command. This happens when the Home button of the Firestick remote is under HDMI-CEC Only. Here are the steps to manage HDMI-CEC settings on your Fire TV.
Reset Firestick Remote
The last resort to fix your Firestick remote not working is to reset the remote. Depending on the Firestick remote model you use, the steps for resetting vary. So, we have compiled the steps for several Firestick remotes below.
Firestick Basic Edition Remote
Firestick Voice Remote
