So, a quick fix to this issue is to either reset your password. But, what if the problem persists? Well, there is still no need to panic. In this article, we will explore more about the potential causes and the fixes for this error message.
Why is My Account Disabled in the App Store and iTunes?
Here are a few main reasons your account might be disabled in the App Store and iTunes.
How to Fix Account disabled in the AppStore and iTunes?
With multiple incorrect log-ins, your Apple ID account will become inactive. You can only re-activate and enter your password after 24 hours. So, if you remember the password, carefully enter the correct one. Please keep in mind that if you keep entering the wrong password, your account might even get permanently disabled. Additionally, there might be issues with your iTunes or the AppStore. Try logging into the account through your web browser and see if it fixes your issue. If the issue persists, then let’s move ahead with the below fixes.
Reset Apple Password
If you’re one of the many individuals who have made changes and forgotten your password, Apple gives you the option to reset it. This method is one of the easiest ways to recover your Apple ID account. Here is the step-by-step guide on how you can do it.
On iPhone
On Mac
Unlock your Account
If you can’t reset the password through the above methods, we suggest that you navigate to the iforgot.apple.com website to unlock your account. Here are some steps you can follow.
Update your Payment Method
There might be issues with processing app payments due to the lack of funds on your primary payment account. As a result, your account might get disabled. We suggest that you either update or change your payment method. Here is how you can do it.
On iPhone
On Mac
Sign Out and Sign Back into your Apple ID
Sometimes, your device might not acknowledge that you’re logged into your account. So, a quick troubleshooting method you can apply is to sign out and sign back into your Apple ID account. Here is how you can do it.
On iPhone
On Mac
Configure Date and Time
Incorrect Date and time settings on your device can create issues while connecting to Apple servers. It can also lead to the account disabled error popping up. Here is how you can configure the date and time to the correct settings.
On iPhone
On Mac
Contact Apple Support
If all the above methods fail to resolve your issue, we advise you to contact Apple Support. Apple’s customer representatives are known to acknowledge the problem quickly. Likewise, they can give you further assistance and might even help solve your issue. You can contact them through the support website or from its app version.
